Privacy Policy
Last updated: October 7th, 2024
1. Introduction
Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or interact with our website and services. By using our website, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide Directly
We may collect personal information that you voluntarily provide, such as your name, email address, phone number, billing address, and payment information when you create an account, make a purchase, or contact us.
2.2 Information We Collect Automatically
When you use our website, we may automatically collect certain information, including your IP address, browser type, device information, operating system, and browsing behavior. This data may be collected through cookies, web beacons, or similar tracking technologies.
2.3 Information from Third-Party Sources
We may receive information about you from third-party sources, such as social media platforms, if you choose to connect your account or interact with us through such services.
3. How We Use Your Information
Your information helps us operate, maintain, and improve our services. Specifically, we may use your information for the following purposes:
- To personalize your experience and customize content and recommendations;
- To process transactions and fulfill orders;
- To communicate with you about your account, orders, and customer service inquiries;
- To send you promotional materials or offers, if you have opted in;
- To improve our website’s functionality and troubleshoot technical issues;
- To protect against fraudulent or illegal activity and comply with applicable legal obligations.
4. How We Share Your Information
We do not sell your personal information. However, we may share your information under the following circumstances:
- With Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or serving our users, provided they agree to keep your information confidential.
- With Legal Authorities: We may disclose your information to comply with applicable laws, regulations, or legal requests or to protect our rights and safety, and that of others.
- In Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Your Rights and Choices
5.1 Access and Update
You may access, correct, or update your personal information by logging into your account or contacting us.
5.2 Opt-Out of Marketing Communications
You may opt out of receiving promotional emails by following the unsubscribe link in the email. Note that we may still send you non-promotional messages, such as those related to your account or transactions.
5.3 Do Not Track
Our site does not currently respond to "Do Not Track" signals from your browser. However, you may disable cookies through your browser settings.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interaction with our website, personalize your experience, and analyze usage trends. For more information on our use of cookies, please see our Cookie Policy.
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your data.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need your data, we will securely delete or anonymize it.
9. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than your country of residence. By using our website, you consent to the transfer of your information to these countries, which may have different data protection laws.
10. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or, if required by law, directly notifying you. Your continued use of the site after the posting of changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at support@okayglow.com.